Multi Shot Prompting

Providing the AI with an example to guide it in giving a desired response.

How It Works

Zero shot

1. Provide a prompt to the AI

Write an email to a client explaining a delivery delay.

1. Model responds

One shot

1. Provide an example to the AI

Example: Dear Mr. Smith, I hope this message finds you well. I wanted to follow up on our meeting last week regarding the project timeline.

Now you: Write an email to a client explaining a delivery delay.

1. Model responds with the style of the examples you provide

Multi-shot

1. Provide 10+ examples to the AI

Examples:

• Dear Ms. Carter, Thank you for your order. We are pleased to confirm your purchase of the following items: …
• Hello Mr. Adams, We appreciate your inquiry. Please find attached our updated service brochure.
• Hi Dr. Patel, I wanted to follow up on our discussion from last week regarding your research collaboration.
• Dear Mrs. Liu, I’m writing to confirm our meeting scheduled for Tuesday at 10 AM.
• Hello Mr. Johnson, Thank you for reaching out. I’d be happy to provide more details on our pricing plans.
• Dear Ms. Rivera, We value your feedback and will use it to improve our services.
• Hi Mr. Thompson, I wanted to provide an update on the status of your project. The development phase is nearly complete.
• Dear Dr. Khan, Thank you for attending yesterday’s webinar. I’ve attached the presentation slides as requested.
• Hello Ms. White, This is a friendly reminder about your upcoming subscription renewal next month.
• Dear Mr. Garcia, I wanted to express our appreciation for your continued partnership with our company.
• Hi Mrs. O’Neill, Thank you for your patience while we resolved your support request. The issue has now been fixed.

Now you: Write an email to a client explaining that their package has been delayed due to shipping issues, but reassure them it will arrive next week.

Because you’ve given the AI many examples it has lots of reference points.

It will very consistently mimic:

• Tone → professional, polite, customer-focused.
• Structure → greeting, body, closing.
• Formality → not casual, but not overly stiff.